Support

I need account support

You can change most of your account data or delete your account on the profile page. If you forgot your password, you can request a password reset link from the sign in page (just click on 'Forgot password?' for further instructions).

If you can't sign in it might be a server side issue, waiting a few hours would be the best option. You might encounter any error codes or use your browser's developer tools (console) to identify the error source.

If none of these steps solves the problem, please send an email to [email protected]. Please provide all error codes (if there are any).

I want to unsubscribe from the newsletter

You can use the link at the bottom of each newsletter email to do so. It will redirect you to the unsubscribe page.

Collaboration and legal issues

If you want to collaborate with us in any way or address any legal issues, please write an email to [email protected].

I want to report a bug

If you found an issue you want to report, please check out our bug report page for further information on how and where to report them.

I need different help

Please check out the frequently asked questions or send an email to [email protected]. Thats dependent on the amount of requests we receive. We try to answer all requests within 48 hours, depending of the type of request, so please excuse us if it takes a bit longer.

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